Internal Affairs Case Management
Our Internal Affairs solution makes it easy to handle cases from anywhere. Complaints can be entered by users, and workflows are automatically assigned based on the case type, whether at a desk or on mobile.
The quick search feature simplifies finding complainants and subjects. Complaints can be assigned to various users for investigation. Users can record non-conformities and root causes. The complaint history is available throughout the handling process. Our messaging system sends task notifications to employees and feedback can be requested. Additional modules expand the solution into a complete CRM.
Remote Review
Establish secure remote access to case files. Observe and listen to records. Communicate with agents through our secure messaging system.
Investigation Analytics
Effortlessly visualize entity connections with our tool, and observe case interconnections system-wide.
Property & Evidence
Boost your operations with our Case Closed Evidence system. Monitor assets and evidence with ease, eliminating paperwork and promoting a streamlined workflow.
Forms Management
Quickly load PDF forms in Case Closed, and attach fillable PDFs to cases. Linked form fields to the database for efficient auto-population, saving time.
Operations
Plan and carry out precise special operations. Analyze goals and potential risks, and identify all parties and communication methods for success.
Support and Service
Our comprehensive on-boarding and delivery process includes professional training, software support, and tailored reports and screens for seamless implementation.