Services

CASE MANAGEMENT and WORKFLOWS
Create, Edit, and View Cases with Property Details
Configure Case Types
AUTO-generate CASE creation
Upload Attachments
PDF Generation / Export Case Management Data
View and Manage Assigned Workflow Tasks
Create, Edit, View and Assign Tasks
Complete Tasks and Close Incidents
Calendar Event Integration
Configure Rules for Alerting

OPERATIONS
Create Tasks and Dispatch Field Users
Monitor Incident Response and Unit Locations
Respond to Incidents alerts
Tracking Logs

ADVANCED SEARCH
View Search Results by Date and Location Area
Export Data to PDF/Excel/CSV

RECORDS MANAGEMENT
View and Manage Data Archives
Annotate Records and Maintain Record Logs
Archive and Remove Records
Auto redact of sensitive data

REPORTS
View Basic Reports & Dashboards
Report by location and date ranges
Automatically send Reporting Alerts
Ad Hoc Advanced Report Creation
Export Data
Non-editable Reports

DATA EXCHANGE and SECURITY
API / JSON / ODBC
CJIS Compliance
User Audit Log
Data Encrypted at rest and in Transit
Multi-Factor Authentication Security access

ADMINISTRATION
Dedicated System; NO SHARED TENANTS
Manage Users, User Authorizations, and Access Control
Configure Workflow Rules
Audit User Activities
Automate Business Rules and Configure Triggers/Actions

GENERAL
Simplified User Interface with Comprehensive Case Management Tasks
Online Intake of Case Data
Dashboards
Role-based Authorization and Access
Data Validation and Migration